FAQs
Product questions
What's Orangery's Buying Practices
We're committed to sourcing beans that are sustainably grown. We enjoy supporting small farmers around the globe and strive to ensure our beans are acquired at a fair wage.
How to qualify for Free Shipping?
Any order over $50 will qualify for free shipping.
When do we roast?
We roast our orders on a weekly basis on Thursdays.
What's Your Return Policy
At this time we do not accept returns; however, if an issue arises with your order, please email support@orangerycoffee.com.
Subscription Questions
How can I cancel my subscription?
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How do I pause or skip my upcoming subscription order?
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Can I buy a subscription as a gift?
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When do subscriptions ship?
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How do I update my shipping info?
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How do I update my payment methods?
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How often do roaster and or gift roaster choice subscriptions change?
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Shipping questions
When do we Ship?
All orders are shipped between Friday - Sunday.
My order arrived damaged?
In the event your order arrives damaged, please reach out to support@orangerycoffee.com.
Can I pick up at a Farmers' Market?
All coffee product orders can be picked up at a Farmers' Market Orangery Coffee is present at., click here to see our locations.