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Privacy Policy

Last Updated: February 7, 2024

Introduction

This policy is crafted to provide you with information regarding the gathering, utilization, and safeguarding of your personally identifiable web information during your interactions with our website. Throughout the site, the terms “we,” “us,” “our,” and “company” refer to Orangery Coffee LLC. According to US privacy law and information security standards, personal information encompasses any data that, either alone or when combined with other information, can be used to identify, contact, or locate you as an individual. We encourage you to thoroughly examine this policy to gain a clear understanding of how we handle your personally identifiable web information. It's important to note that as our data collection and privacy practices progress, and in response to changes in relevant laws, periodic updates to this policy may be necessary. We will consistently specify the effective date of any modifications, ensuring transparency regarding our commitments. Our dedication to safeguarding your personal information aligns with applicable laws and is articulated in the current iteration of this policy.

Types of Information Collected

We collect various types of information from and about users of the service, categorized as follows:

  • Personally identifiable web information: This includes elements that can directly identify you, such as your name, address, email address, phone number, or any other online or offline identifier.
  • Non-identifiable information: This encompasses personal details that don't directly reveal your identity. This includes information such as your zip code, gender, age, interests, education, employment, or other non-identifying characteristics.
  • Usage and device information: This category covers details about your internet connection, the equipment you use to access the service, and your usage patterns. Information collected automatically may include browsing history, IP addresses, cookie data, web beacon signals, embedded script data, device recognition and location data, in-app tracking information, and other tracking technologies.

When do we collect information?

  • We collect information from you in a few ways:
  • When you register on our site for an account or a subscription;
  • When you place an order;
  • When you subscribe to a newsletter or SMS service; and
  • When you respond to a survey, fill out a form, or enter information on our site.

For business operation purposes, we retain personal information for the period necessary to fulfill the purposes detailed below in our privacy policy, unless a longer retention period is required or permitted by law.

Information collected

We automatically track your visits, clicks, and device details like IP and browser to improve your experience. This includes pages you visit, location for relevant content, and technical information so we can personalize and optimize your journey on our platform.

We also may use technology to collect information about your online activities over time and across third-party websites or other online services.

The data we collect, including personal information, may be combined and used to enhance your experience. This includes tailoring the service to your interests, speeding up searches, and recognizing you on return.

Below are the types of technologies we use for automatic data collection:

Cookies: Our website uses cookies, small files saved on your computer, to remember your preferences and improve your experience. These cookies help us recall your shopping cart contents, understand your browsing habits, and offer better tools and services. While most browsers accept cookies automatically, you can choose to disable them in your browser settings. However, doing so may limit some website features, like shopping cart functionality. We prioritize your privacy and provide options to manage your cookie preferences.

Web Beacons: Certain pages of the service and our electronic mail messages may contain small electronic files known as web beacons, also referred to as clear gifs, pixel tags, and single-pixel gifs. These web beacons allow the company to, for example, count the number of users who have visited those pages or opened an email and to compile other related website statistics.

Third Party Tools: To optimize your experience and enhance our website, we partner with select third-party analytics tools. These tools collect usage data via cookies, like your browsing path and purchases. This data remains strictly confidential and is used solely for internal purposes, tailoring information and offerings to your specific preferences. Your trust is paramount, so the tool provider is contractually bound to secure your data and prohibited from sharing it or using it for their own purposes. Additionally, anonymized reports may be generated for website improvements, but never with personal details. You retain control by managing cookies through your browser, though doing so may limit some functionalities. We appreciate your understanding as we strive to continuously improve your experience.

SMS Messages: Text and media-based messages may be utilized to establish and maintain contact, disseminate information, and enable interaction between you and the company.

Accessing and or Revising Your Information or Opting Out

To request access, correct, or delete any personal information you provided to us and/or removal from email or SMS communications, email us at support@orangerycoffee.com. We may choose to decline a change to request information if we believe the request may be violate any law.

Third Party Terms

We do not engage in the sale, trade, or other transfer of your personally identifiable information to external parties without first obtaining your prior notification. This exception does not apply to website hosting partners and other entities assisting us in website operation, business conduct, or service provision, insofar as they agree to maintain the confidentiality of such information.

Your Rights Under the California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (CCPA) grants California residents control over their personal information, including the right to opt out of its "sale" – defined as data collection for advertising or similar purposes – to third parties.

Under the California Consumer Privacy Act (CCPA), you have the following rights:

  • Right to Access & Deletion: You may request to review and, if applicable, request the deletion of the personal information we have collected about you.
  • Right to Limit Collection & Usage: You have the right to restrict how we collect and use your personal information for specific purposes.
  • Right to Data Correction: You may request correction of any errors or inaccuracies in your personal information that is in our possession.
  • Right to Opt Out of Data Sharing: You have the right to opt out of the "sale" sharing for advertising purposes of your personal information to third parties.
  • Non-Discrimination: Exercising these rights will not result in any discriminatory treatment or limitation of the services we provide to you.

To learn more about CCPA, click here.

To obtain, limit, revise, or delete your personal data in accordance with the California Consumer Privacy Act, please email us at support@orangerycoffee.com.

To opt out of the sale or sharing of your personal data in accordance with the CCPA, please email us at support@orangerycoffee.com. We will reply to any of the above digital requests permitted under California Consumer Privacy Act within the timeframe required by law.

Under the California Consumer Privacy Act (CCPA), you have the option to appoint an authorized agent to act on your behalf in exercising your data privacy rights. If you choose this route, please be prepared to provide the following upon request:

  • Verification of your identity: We will request information to confirm your identity, even when an agent is acting on your behalf.
  • Proof of agent authorization: To ensure the legitimacy of the request, we'll ask for documentation demonstrating your explicit consent for the designated agent to handle your CCPA requests.
  • Third-party verification (if applicable): In certain cases, we may partner with a reputable third-party verification provider to further validate your identity and protect your privacy.

Children's Privacy

We respect children's privacy and do not knowingly collect personal information from users under the age of 13 without parental consent. If we become aware of such information being collected, we will promptly delete it. If you believe any personal information from a child under 13 may have been provided to us, please contact us immediately by emailing us at support@orangerycoffee.com

Changes to Our Policy

We remain committed to your privacy and regularly update this policy to reflect evolving practices and legal requirements. The effective date of the latest version is always displayed at the top of this page. To ensure you're kept informed, please visit the service and this policy periodically or verify that your contact information is accurate and up to date.

Your continued use of the service constitutes your acknowledgment and acceptance of the privacy policy in effect at the time of use.

Contact Us

If you have any questions regarding this privacy policy, you may email us at support@orangerycoffee.com.