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Terms and Conditions

Last Updated: February 7, 2024

Terms of Use

This website is operated by Orangery Coffee LLC (“Orangery Coffee”). Throughout the site, the terms “we,” “us,” “our,” and “company” refer to Orangery Coffee. Orangery Coffee offers this website and online services, including without limitation any content, functionality, ordering portals, software, apps, and other features offered on or through such websites and online services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and or purchasing something from us you consent that the following will occur:
  • You engage in our “service” and agree to be bound by the following terms and conditions including details listed in the privacy policy referenced herein and/or available at https://www.orangerycoffee.com/pages/privacy-policy.
  • These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these terms and conditions carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

All new features or functionalities added to the current website, including tools, software, or applications, shall be subject to the present terms and conditions.

Amendments to the Terms of Use

We reserve the right to revise, update, modify, supplement, or replace any or all parts of these terms of use at our discretion. We may notify you of such revisions through any reasonable means, including posting them on the service and/or site. All changes take effect immediately upon posting and apply to all subsequent access and use of the service. Please note that any modifications to the dispute resolution provisions mentioned here will not affect disputes for which the parties were notified before the change was posted on the service. By continuing to use and access the service after the posting of updated terms of use, you signify your acceptance and agreement with the changes. It is your responsibility to periodically check this page to stay informed about any modifications, as they are legally binding on you.

General Conditions

We have the right to refuse service to anyone, at any time, for any reason we see fit.

You understand that your data (except credit card information) may travel unencrypted through various networks. This means it might be changed to fit the technical requirements of the networks and devices it passes through. However, your credit card information is always encrypted when traveling over the internet.

You agree not to copy, duplicate, sell, resell, or exploit any part of the service or access to the service without our written permission. This includes any contacts you make on the website that allows you to use the service.

User Access and Account Security

We strive to continuously improve the service, and this includes the right to make changes, even significant ones, to its features, content, and materials. While we aim for constant availability, but there may be times when parts of the service are unavailable due to maintenance, temporary site closure, or unforeseen circumstances. Additionally, we reserve the right to restrict access for specific users or situations to maintain a safe and enjoyable experience for everyone.

You are responsible for the following:
  • Ensuring and making all arrangements necessary for you to have access to the service.
  • You agree to ensure that all individuals accessing the service through your internet connection are made aware of and comply with the provisions of these terms of use.
To use the service, you may need to provide some information, like registering with an account. Make sure everything you tell us is accurate and up to date. If you have an account with a username and password, keep it confidential! Do not share it with anyone. We always try to keep things secure, but we reserve the right to disable your account at any time if we think you are not following the rules set forth herein.

Third-Party Links

Our service may offer content, products, and services from third parties. While we may include links to their websites, these third parties are completely independent and separate from us. We do not control or vouch for their accuracy or safety, and we cannot be held responsible for any issues arising from their content or practices. If you choose to interact with a third-party website, remember to review their policies, practices, terms, and conditions carefully before engaging in any transactions. Any concerns or complaints about their products or services should be addressed directly to them.

Intellectual Property Rights

The services, along with their complete contents, features, and functionality comprising, but not limited to, all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof, are the property of Orangery Coffee, its licensors, or other providers of such material. These terms authorize you to utilize our services solely for personal, non-commercial use. You are expressly prohibited from reproducing, distributing, modifying, creating derivative works of, publicly displaying, publicly performing, republishing, downloading, storing, or transmitting any material from our services, except as detailed below:
  1. Files that are automatically cached by your web browser for the purpose of display enhancement.
  2. Printing or downloading one copy of a reasonable number of pages from our services for your personal, non-commercial use, with no further reproduction, publication, or distribution allowed.

Trademark

The mark “Orangery Coffee” is owned solely by the company. Accordingly, we maintain all rights and privileges to use the mark in connection with any legitimate business purpose of the company. You may not utilize the mark in connection with any product or service or to reflect any endorsement or sponsorship of such product or service. Any such use, regardless of whether a likelihood of confusion actually ensues, shall be deemed an infringement of the company’s trademark interests.

Prohibited Uses

  1. Unlawful Conduct: You may not utilize the site or its content for any purpose deemed illegal under applicable laws or regulations, including soliciting or participating in unlawful acts.
  2. Non-Compliance with Regulations: The site and its use must comply with all international, federal, provincial, state, and local regulations, rules, and ordinances.
  3. Intellectual Property Infringement: You are prohibited from infringing upon or violating the intellectual property rights of the service, its operators, or any third party. Such intellectual property rights include, but are not limited to, copyright and trademark interests.
  4. Personal Harassment and Discrimination: The site prohibits any conduct that constitutes harassment, abuse, insult, harm, defamation, slander, disparagement, intimidation, or discrimination based on any protected characteristic, including gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  5. Misrepresentation and Fraud: Providing false or misleading information on the site is strictly prohibited.
  6. Harmful Code and Technology: Uploading or transmitting viruses, malware, or any other malicious code that could compromise the functionality or operation of the service or any other website is strictly forbidden.
  7. Privacy Invasion: You may not collect or track the personal information of others without their express consent.
  8. Unwanted Communications and Automation: Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping are prohibited activities on the site.
  9. Obscene and Immoral Conduct: Utilizing the site for any obscene or immoral purpose is strictly forbidden.
  10. Security Interference: Tampering with or circumventing the security features of the service or any related website is a serious offense and is strictly prohibited.

Violations of any of these prohibited uses may result in immediate termination of your access to the service and, potentially, further legal action.

Payment Terms

We accept the payment methods shown below. However, certain payment methods may not be available for all products.

Visa
MasterCard
American Express
Discover
Apple Pay
PayPal
Stripe

Termination:

All obligations and liabilities incurred by either party under this agreement before its termination shall remain in full force and effect. This includes, but is not limited to, payment obligations, confidentiality obligations, and limitations of liability.

You may terminate this agreement at any time by providing written notice to us of your intention to cease using the services. Such termination shall be effective upon receipt of your notice.

We reserve the right to terminate this agreement at any time without notice if:

  • You materially breach any term or provision of this agreement.
  • We have reasonable grounds to suspect that you have breached any term or provision of this agreement.
  • We have any other reason, in our sole discretion, that justifies termination of the agreement.

Upon termination, you shall remain liable for all accrued fees and charges up to and including the date of termination. We may also, at our sole discretion, deny you access to the services or any part thereof.

Governing Law and Jurisdiction

All matters concerning the service and the terms of use, including disputes or claims arising from or related to them even in cases of non-contractual disputes or claims, shall be subject to and construed in accordance with the internal laws of the State of California. This is applicable without giving effect to any choice or conflict of law provision or rule, whether from the State of California or any other jurisdiction. The parties acknowledge that these terms of use involve one or more transactions in interstate commerce. Despite the provision in the preceding paragraph regarding applicable substantive law, any arbitration conducted under the terms of these terms of use will be governed by the Federal Arbitration Act (9 U.S.C., Secs. 1-16).

Products or Services

Certain Products and Services, exclusively available on the website, may have limited quantities. While we strive for accurate display of colors and images, variations in monitor settings may impact accuracy. We reserve the right to limit sales, quantities, and discontinue products or services at our discretion. Descriptions, pricing, and offerings are subject to change without notice. We make no warranty regarding product quality or correction of errors on the Website or Services.

Purchasing Our Products & Ordering Process

To register for an Orangery Coffee account and purchase our products, you must be at least 18 years old. By registering, you represent and warrant that:

  • You meet the minimum age requirement.
  • All information provided is accurate, current, and complete.
  • You will be solely responsible for all account activity and transactions.
  • You will maintain the confidentiality and security of your account credentials.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for conduct violating applicable laws or deemed harmful to our interests. While Orangery Coffee does not directly process payments, we utilize Shopify Payment. and its affiliates for secure payment processing via credit cards for our subscription products and services. When using Shopify Payments for payment, you may be subject to their terms and conditions and privacy policy, available at:

Subscriptions

When you subscribe to Orangery Coffee, you agree to our terms of use, which include:

1. Subscriptions Renewals:

Your recurring subscription shall automatically renew at the designated interval. Upon such renewal, your credit card will be charged for the chosen subscription products unless you elect to terminate the agreement. You maintain the sole discretion to cancel at any time, either through your account's "manage subscriptions" section or by contacting us at support@orangerycoffee.com.

2. Pre-Paid Gift Subscriptions:

Gift subscriptions purchased with a pre-determined duration ("pre-paid gift subscriptions") shall have a fixed expiration date and will be charged in full at the time of order placement. Pre-paid gift subscriptions will not automatically renew upon reaching their expiration date.

3. Additional Costs:

Taxes and shipping fees may be incurred when merchandise is added to your subscription orders. These additional charges will be clearly indicated at the time of selection.

4. Cancellation and Modification:

Except for pre-paid gift subscriptions, you may modify your subscription by adjusting delivery schedules, temporarily pausing the service, or canceling altogether. These actions are easily accomplished through your account's "manage subscriptions" section or by contacting our customer service team. Pre-paid gift subscriptions cannot be modified after purchase.

5. Subscription Agreement:

By subscribing to Orangery Coffee, you acknowledge and agree to the terms and conditions outlined in this subscription information document. We recommend reviewing this document carefully before initiating your subscription.

 External Links

Our service may include content, products, and services belonging to or originating from third parties. We do not examine or guarantee the accuracy of this third-party material, nor do we endorse or take responsibility for it. Links to third-party websites are provided for your convenience only and do not imply affiliation. We are not liable for any harm or damages resulting from the purchase or use of goods, products, services, or resources obtained through third-party websites. If you choose to engage with a third party directly through our service, you may be required to agree to their separate terms of service and privacy policy. We advise you to carefully review these terms before proceeding. We are not responsible for any actions or omissions of third parties, their terms of service or privacy policies, or any losses or damages you may incur as a result of their products or services. For any concerns regarding third-party offerings, please contact the provider directly.

Disclaimer of Warranties; Limitation of Liability

While we strive for consistency, we cannot guarantee that our service will be uninterrupted, error-free, or always perfectly timed. There may be occasional instances where we need to take the service offline for maintenance or unforeseen circumstances.

We make every effort to ensure the information and results you receive from the service are accurate and reliable. However, due to the inherent nature of online environments, we cannot provide absolute guarantees. We reserve the right to temporarily suspend or permanently discontinue the service at any time, without prior notice. We understand this may affect your plans, and we will notify you as soon as possible in such cases.

As with any online service, your use of Orangery Coffee is at your own risk. Both the service itself and any products delivered through it are provided "as is" and "as available" without any express or implied warranties or guarantees. This includes warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, Orangery Coffee and its affiliates will not be held responsible for any injury, loss, claim, or damages arising from your use of the service or any products obtained through it. This includes, but is not limited to, lost profits, lost revenue, lost data, replacement costs, and any other similar damages, regardless of whether they are based on contract, negligence, strict liability, or any other legal theory. Please note that some jurisdictions may have differing laws regarding certain types of damages, and in those cases, our liability will be limited to the maximum extent permitted by such laws.

Indemnification

You hereby hold harmless, defend, and indemnify Orangery Coffee, its affiliates, and their respective employees, service providers, officers, directors, agents, their successors and assigns, and anyone acting on their behalf or under their control, from and against any and all claims, losses, liabilities, damages, costs, and fees (including reasonable attorney fees) arising from or relating to your breach of these terms, your use of our website, or your use of any information obtained from our website, including, but not limited to, any use of our website's content, services, and products other than as expressly authorized in these terms.

Shipping Policy

All orders will be shipped between Friday and Sunday of each week. Packages will be shipped via USPS or UPS; P.O. Box deliveries will be shipped via the USPS. Shipping charges are based on the total weight of your order. Shipping weight is different form the product weight due to the weight of the packaging material. Orangery Coffee website products are only available for delivery in the United States. For delivery outside the continental U.S. and to U.S. Territories, please email support@orangerycoffee.com.